Your Information. Clear Choices.

This website is operated under the 9SLEEK brand by 9SLEEK IT SOLUTIONS LLC (“9SLEEK”, “we”, “us” or “our”). We provide Growth System services for eCommerce stores and local service businesses.

This Privacy Policy explains how information is handled when you visit 9sleek.com, submit a Free Growth Audit request, or communicate with our team. The services and data practices for a separately contracted client project may also be governed by a project agreement or additional notice.

Depending on how you interact with us, we may receive:

• Information you enter: full name, work email, phone or WhatsApp number (if provided), website URL, business type, primary growth goal, and any challenges or comments you share.
• Enquiry records: consent selections, enquiry date, correspondence, follow-up notes and information needed to respond to a request.
• Technical and visit information: browser/device information, approximate location derived from network information, pages visited, referring pages, and campaign or URL parameters, where our website tools are configured to collect them.
• Public business information: publicly accessible website content and business listings that are relevant to the initial assessment you requested.

Please do not submit account passwords, payment card details, health information or other sensitive personal information in the Growth Audit form.

We use relevant information to receive and respond to enquiries, understand your business goals, conduct a focused initial review, share practical recommendations, manage follow-up communications and maintain records of our interactions.

We may also use limited technical information to maintain site security, troubleshoot issues, measure website performance and understand the effectiveness of acquisition channels.

Submitting a Free Growth Audit request is not a request to subscribe to unrelated promotional messages. Where marketing communications are offered, they are handled separately and in line with applicable rules and your preferences.

Depending on the circumstances and applicable law, we may process information to respond to a request you initiated, take steps before entering a business agreement, pursue legitimate operational interests (such as protecting the website and improving service quality), comply with legal requirements, or act on consent when consent is required.

Where consent is the applicable basis, you may withdraw it through an available contact channel. Withdrawal does not affect processing that was lawful before withdrawal.

We may use service providers that support website hosting, CRM and form handling, communications, analytics, security and operational workflows. Such providers may process information on our behalf as needed to provide their services.

We may disclose information when necessary to comply with law, protect rights and security, or in connection with a genuine business reorganisation subject to applicable requirements. We do not treat an audit request as permission to publicly display your submitted information.

Third-party platforms have their own terms and privacy notices, which may apply when you use their services or follow external links.

Our website or embedded services may use cookies or similar technologies for essential operation, security, analytics, attribution or advertising measurement, depending on which tools are enabled. Some technologies may be operated by third parties.

You can manage cookies through your browser and any consent controls made available on the site. Disabling some technologies may affect certain website features. Any optional tracking that requires consent should only be enabled in accordance with the relevant consent requirements.

We keep information for as long as reasonably necessary to address your request, maintain appropriate business records, comply with legal obligations and resolve disputes. The period depends on the type of information and the reason it was collected; records are reviewed and deleted or anonymised when no longer reasonably needed, subject to applicable requirements.

We take reasonable organisational and technical steps intended to protect information, but no online service can guarantee absolute security. The systems and team members supporting our operations may be located in different countries. Applicable protections and transfer requirements depend on the countries and services involved.

Depending on your location and applicable law, you may be entitled to request access to, correction of, deletion of, or restriction of certain personal information; object to certain processing; request portability; or withdraw consent where relevant.

To make a privacy request, please use the Contact Us option available in our website footer, or reply to a message you have received from our team. We may need to verify your identity before taking action. You may also have the right to raise a concern with an applicable data-protection authority.

Our website and Growth Audit services are intended for business users and are not designed for children. If you believe a child has submitted personal information, please contact us through our website so we can review the situation.

Links to independent third-party websites are provided for convenience. Their content and privacy practices are governed by their own policies.

We may update this Privacy Policy to reflect changes in our website, services or applicable requirements. Material changes may be highlighted through the website or another appropriate communication channel. The update date at the top of this page shows when this version was prepared.

Organisation: 9SLEEK IT SOLUTIONS LLC
Website: https://9sleek.com
Privacy enquiries: Use the Contact Us link in the site footer or an existing reply channel with our team.